Privacy Policy

Our Commitment to Privacy

Keystone Craft Homes respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit our website or contact us about our services.

Information We Collect

When you contact us through our website, request a consultation, or inquire about our services, we may collect:

• Your name, email address, and phone number
• Project location and details about your construction or remodeling needs
• Budget range and timeline preferences
• Any additional information you choose to provide in messages or forms

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries and consultation requests
• Provide you with information about our services
• Schedule appointments and site visits
• Prepare preliminary project estimates and timelines
• Communicate about your project if you become a client

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• With subcontractors or consultants directly involved in your project (only if you become a client)
• When required by law or to protect our legal rights
• With your explicit consent

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information transmitted through our website.

Contact Form Submissions

Information submitted through our contact forms is stored securely and accessed only by authorized Keystone Craft Homes staff members who need it to respond to your inquiry or manage your project.

Cookies and Website Analytics

Our website may use basic analytics to understand visitor traffic and improve user experience. We do not use this information to identify individual visitors.

Email Communications

If you provide your email address, we may send you information about your project or occasional updates about our services. You may opt out of non-essential communications at any time by contacting us.

Data Retention

We retain your contact information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for legitimate business purposes (such as warranty service for completed projects).

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and contractual obligations)
• Opt out of non-essential communications

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Keystone Craft Homes
4892 Morena Boulevard
San Diego, CA 92117
Phone: (619) 374-5987
Email: info@keystonecrafthomes.com